Messenger Notification System

woman receiving notifications on phone

Messenger Notification System

woman receiving notifications on phone

Messenger Notification System

What is Messenger®?

The Infinite Campus (IC) Messenger application allows St. Vrain Valley Schools to communicate with parents/guardians via phone, email, text messaging or portal inbox as designated in the Infinite Campus Parent Portal.

NOTE: It is important to routinely verify and adjust these settings to ensure you are receiving all important school and district communications through the desired media.

Where do I adjust my settings?

To adjust how you receive communications from your school or St. Vrain Valley Schools, start by logging into the Infinite Campus Parent Portal and use the instructions listed below.

If you do not have a login or password, contact your local school for assistance.

1. Once logged in, click on the ‘head’ in the upper right corner and then select ‘Settings’ from the drop down.

Screen shot of the Infinite Campus parent portal, click the head in the upper right corner and select settings from the drop down.

2. In Settings, select Contact Preferences. 

Screen shot of Infinite Campus Parent Portal, under settings, select contact preferences.

3. In Contact Preferences, be sure phone numbers and email addresses are current. It is also possible to select the Preferred Language for the app/website.

Screen shot of the Infinite Campus Parent Portal, in Contact preferences, be sure phone numbers and email addresses are current.

4. Select Message Preferences for both phone and email.

Screen shot of Infinite Campus parent portal, select your message preferences for both phone and email.
Screen shot of the Infinite Campus Parent Portal, be sure to select preferences for both phone and email. Messages are not sent for behavior.

5. Be sure to save any changes. The save button is located at the bottom of the screen.

Screen shot of Infinite Campus Parent Portal, be sure to save any changes, located at the bottom of the screen.

*What types of messages are sent?

Emergency
Used for immediate communication from the district – weather related school closures, school safety procedures related to the Standard Response Protocol (SRP).

Attendance
Automated messages sent by schools to notify parents of unknown unexcused absences.

General Notification
Sent from school or district for general announcements that have no time constraint – parent teacher conference reminder, school event, Superintendent Update, etc.

Priority Notification
Sent by the school or district for time sensitive information that needs to go out in the next 24 hours – event cancellations.

Teacher
Sent by teachers – missing assignment, failing grades and general classroom information.

Additional Resources